Effective Date: June 15, 2023
This Privacy Policy governs the manner in which Aris Energy Solutions (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (referred to as “you” or “your”) of the website arisenergy.co.za (referred to as the “Site”). This Privacy Policy applies to the Site and all products and services offered by Aris Energy Solutions.
1.Personal Information Collection
We may collect personal identification information from you in a variety of ways, including but not limited to when you visit our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or engage in other activities, services, features, or resources we make available on our Site. You may be asked for your name, email address, mailing address, phone number, and other relevant information as necessary. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personally identifiable information, except that it may prevent you from engaging in certain Site-related activities.
2.Non-Personal Information Collection
We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include the browser name, the type of computer or device, technical information about your means of connection to our Site (such as the operating system and the Internet service providers utilized), and other similar information.
3.Web Browser Cookies
Our Site may use “cookies” to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.
4.How We Use Collected Information
We collect and use your personal information for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
- To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To process transactions: We may use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails: We may use the email address to send you information and updates pertaining to your order. It may also be used to respond to your inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
5.How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
6.Sharing Your Personal Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
7.Compliance with Data Protection Laws
We comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR), regarding the collection, use, and retention of personal data from European Union (EU) member countries.
8.Changes to This Privacy Policy
We have the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
9.Your Acceptance of These Terms
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
10.Contacting Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
Aris Energy Solutions Address: 1005 Koedoeberg Street, Faerie Glen, Pretoria Email: sales@arisenergy.co.za
Please note that this privacy policy applies only to the information collected through our Site and not to any information collected offline or through other channels.
This Privacy Policy was last updated on June 15, 2023.